AltiGen comm 720 Bedienungsanleitung

IP 720 Phone™User Manual7/2009 4290-0017

2 IP 720 User Manual

IP 720 User Manual 3CHAPTER 1The IP 720 PhoneTheAltiGen IP 720 phone is a business telephone that provides voice communication over an IP network. The

4 IP 720 User Manual1 LCD Screen Displays features such as date, time, phone number, caller ID, call waiting, line/call status and call time.2 Messag

IP 720 User Manual 5Note: * Indicates a normal operating mode key feature, which is available only after registering the IP 720 with the phone server

6 IP 720 User ManualFigure 2. IP 720 Phone, Bottom View1 DC Port Connects to power outlet2 Power Cable RestraintSecures the power cable, preventing i

IP 720 User Manual 7Hardware Items in the PackageThe following hardware items are included in this package:• IP 720 set and stand• Handset• Handset co

8 IP 720 User ManualAuto Answer RingWhen Auto Answer is set to Yes, specifies how many seconds the IP phone should ring before the call is automatica

IP 720 User Manual 9Call Record Allows a programmable key to be used for on-demand recording.• Must be enabled by the system administrator.• User pres

10 IP 720 User ManualHeadset buttonWhen pressed, the user will be able to activate the RJ-9 headset port.• This button is used as a hook switch for h

IP 720 User Manual 11American Disabilities Act (ADA) ComplianceThe hearing aid-compatible handset on the IP 720 phone is equipped with a magnetic coup

WARNING!Toll fraud is committed when individuals unlawfully gain access to customer telecommunication systems. This is a criminal offense. Currently,

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IP 720 User Manual 13CHAPTER 2Setting Up the IP 720 PhoneTo set up the IP 720 phone, follow these instructions:1. Gather network settings information

14 IP 720 User Manual—CHECK MEMORY (RAM checking state)—CHECK FW (Firmware checking state)—INIT NETWORK—LOADING FW...—LOADING NOW.—Boot Done—INITIALI

IP 720 User Manual 15c. The phone will attempt to register, as shown in the LCD screen:If the phone successfully passes through these stages, the phon

16 IP 720 User Manual• Rebooting the phone—To reboot the IP 720 phone, press * * 3, then press the Enter button.

IP 720 User Manual 17CHAPTER 3Configuring the IP 720 PhonePhone, system, and network settings can be configured through the IP phone’s menu. The phone

18 IP 720 User ManualSystem SettingsRing Tone Phone Setting > Ring TonesSets the desired ring tone.Auto Answer Phone Setting > Auto AnswerSets

IP 720 User Manual 19Network SettingsRegistration from the Phone’s MenuUnder normal circumstances, the IP 720 phone registers itself automatically. Ho

20 IP 720 User ManualConfiguring IP SettingsAn IP address is a unique logical address that identifies each host computer on a TCP/IP network. An IP a

IP 720 User Manual 211. Press the Menu button.2. Use the  button to scroll to System, then press the Enter button.3. Scroll to TFTP Server, then pres

IP 720 User Manual iContentsContents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iWarranty . . . . . . . . .

22 IP 720 User ManualDistinctive Ringing SupportIf the Distinctive Ring options are enabled by the system administrator, you may have three different

IP 720 User Manual 23Greetings are affiliated with activity codes. The user can choose, for example, the “meeting” greeting or the “business travel” g

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IP 720 User Manual 25CHAPTER 4User GuideThe LCD ScreenIn normal operating mode, the phone’s LCD screen displays the date, time, and extension number o

26 IP 720 User ManualTH - Number of calls in queue whose queue time is greater than the service level threshold.SL - Service level in percentage.Not

IP 720 User Manual 27Conference* To initiate a conference during a call:1) Press the Conference button (this automatically selects a new line and plac

28 IP 720 User ManualGreeting* Press the Greeting button to quickly access voice mail greetings.Handset/Headset/SpeakerTo switch between handset, he

IP 720 User Manual 29Program-mable Key* • N/A• BLF• Feature Code• Admin Defined #• Line Park• Call Record• Workgroup Status• User Defined #1) Press th

30 IP 720 User Manual* * Feature Codes* * 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . Restore default settings (when user is in the Conf

IP 720 User Manual 31Making Calls#34. . . . . . . . . . . . . . . . . . . . . . . . . . . . Dial By Name1#35. . . . . . . . . . . . . . . . . . . . .

ii IP 720 User ManualCHAPTER 4User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25The LCD Screen . . . . . .

32 IP 720 User ManualDialing an IP Number Directly from the IP 720To dial an IP number directly from the IP 720 phone set, enter the IP address, usi

IP 720 User Manual 33Appendix ASpecificationsNetwork Protocols• SIP, RTP, RTCP, TFTP, TCP, UDP, DHCP, DNS, ARP, ICMP, TelnetCall Control Protocols• S

Troubleshooting34 IP 720 User ManualTroubleshootingThe following table provides help for the most common problems an end user may encounter. For IP 72

Appendix AIP 720 User Manual 35Image update failed. If setting Boot Download to Yes, after the phone reboots and if the setting still says Yes, the b

Troubleshooting36 IP 720 User ManualRegister failed • Check to make sure the extension number and extension password are set up properly and that the

Appendix AIP 720 User Manual 37LCD MessagesLocal Menu Configuration MessagesThe following messages may be displayed in the LCD when accessing the IP

Troubleshooting38 IP 720 User ManualIP Phone Running MessagesThe following messages may be displayed in the LCD when running the IP 720:Message Defini

Appendix AIP 720 User Manual 39IP Phone Boot MessagesThe following messages may be displayed in the LCD when booting the IP 720:REGISTERING! User ent

Troubleshooting40 IP 720 User Manual

IP 720 User Manual 41GlossaryA ASCII - American Standard Code for Information Interchange.BBoot - to cause the computer to start executing instructio

IP 720 User Manual iiiNOTE This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the

42 IP 720 User ManualEextension number - an arbitrary number of two to five digits that matches a station to a particular user.FFirewall - a set of re

GlossaryIP 720 User Manual 43LLocal address - an address used in a peripheral node or station in place of a network address and transformed to or fro

44 IP 720 User ManualPphysical extension - is associated with a physical port and device. An extension is created, by default, as a physical extension

GlossaryIP 720 User Manual 45TTCP/IP - Transmission Control Protocol/Internet Protocol. A full set of protocols used on the Internet.TDM - Time Divis

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IP720 User Manual 47IndexAactivating IP phone extension 14Activity button 7, 23assigninga local IP address 20a TFTP server 20audio standards 33auto an

48 IP720 User Manual LCD messages, explained 37, 38, 39LCD screen 4, 25, 33LED, in buttons 33line park, configuring 10local address, setting 19MMAX Co

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IP 720 User Manual vWarrantyWhat The Warranty CoversAltiGen Communications warrants its hardware products to be free from defects in material and wor

vi IP 720 User ManualHow to Obtain ServiceEnd user customers should contact your Authorized AltiGen Dealer for service. Authorized AltiGen Dealers mus

IP 720 User Manual 1About This ManualThis manual describes how to get the Alti-IP 720 phone up and running on a voice over IP (VoIP) network. It prov